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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select the option that best represents what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction from 1 to 10, where 1 is highly dissatisfied and 10 is highly satisfied.
3

What bothers you the most about our service/product?

Please provide details on what bothers you.
4

How likely are you to recommend our service/product to others?

Select the option that best represents your likelihood of recommendation.
5

What improvements would you like to see in our service/product?

Please provide details on the improvements you would like to see.
6

How often do you use our service/product?

Select the option that best represents your usage frequency.
7

Are there any specific features you would like us to add?

Please provide details on the specific features you would like us to add.
8

Do you find our service/product easy to use?

Select the option that best represents your opinion on the ease of use.
9

Would you like to see more promotions and discounts for our service/product?

Select the option that best represents your preference for promotions and discounts.
10

Any other comments or suggestions?

Please provide any additional comments or suggestions you may have.