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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best represents what you appreciate.
Quality
Customer Service
Price
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction from 1 to 10, where 1 is highly dissatisfied and 10 is highly satisfied.
3
What bothers you the most about our service/product?
Please provide details on what bothers you.
4
How likely are you to recommend our service/product to others?
Select the option that best represents your likelihood of recommendation.
Very Likely
Likely
Neutral
Unlikely
5
What improvements would you like to see in our service/product?
Please provide details on the improvements you would like to see.
6
How often do you use our service/product?
Select the option that best represents your usage frequency.
Daily
Weekly
Monthly
Occasionally
7
Are there any specific features you would like us to add?
Please provide details on the specific features you would like us to add.
8
Do you find our service/product easy to use?
Select the option that best represents your opinion on the ease of use.
Very Easy
Easy
Neutral
Difficult
9
Would you like to see more promotions and discounts for our service/product?
Select the option that best represents your preference for promotions and discounts.
Yes, definitely
Yes, maybe
No, not necessary
10
Any other comments or suggestions?
Please provide any additional comments or suggestions you may have.
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