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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

On a scale from 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction level from 1 (not satisfied) to 10 (extremely satisfied).
3

What bothers you about our service/product?

Please provide details about what bothers you.
4

How likely are you to recommend our service/product to others?

Select the option that best represents your likelihood to recommend.
5

What feature do you think we should improve?

Please suggest a feature that you believe should be improved.
6

Are there any additional comments you would like to share?

Feel free to provide any other feedback or comments you have.
7

How easy was it to find the information you were looking for?

Select the option that best describes how easy it was to find information.
8

Do you find our service/product value for money?

Please select whether you think our service/product provides value for money.
9

How often do you use our service/product?

Select the option that best represents how often you use our service/product.
10

Would you like to see any new features introduced?

Please provide any suggestions for new features you would like to see.