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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best represents what you appreciate about our service/product.
2

How satisfied are you with our service/product?

Rate your satisfaction level on a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide details about what bothers you regarding our service/product.
4

Which aspect would you like to see improved in our service/product?

Share your thoughts on what aspects you would like to see improved in our service/product.
5

How likely are you to recommend our service/product to others?

Please indicate your likelihood to recommend on a scale from 1 to 10.
6

Which feature of our service/product do you value the most?

Select the feature you value the most in our service/product.
7

How responsive do you find our customer service team?

Rate the responsiveness of our customer service team on a scale from 1 to 10.
8

What is your preferred method of contacting customer support?

Select your preferred method of contacting our customer support.
9

How easy is it to navigate our website/app?

Rate the ease of navigation on our website/app on a scale from 1 to 10.
10

Would you like to participate in future product/service improvement surveys?

Please indicate if you would like to be involved in future surveys for product/service improvement.