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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What aspects of our service/product do you appreciate the most?
Please select the option that best represents your opinion.
Quality
Customer service
Price
Convenience
Innovation
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale from 1 to 10.
3
What aspects of our service/product bother you the most?
Please provide details about what bothers you.
4
What improvements would you like to see in our service/product?
Please share your suggestions for improvement.
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale from 1 to 10.
6
Which of the following features do you find most important?
Please select all that apply.
Reliability
Ease of use
Performance
Design
Support
7
How often do you use our service/product?
Select the frequency that best applies to you.
Daily
Weekly
Monthly
Occasionally
Never
8
Would you like to see more options in our service/product?
Please provide specific details or suggestions.
9
How responsive do you find our customer service?
Rate the responsiveness on a scale from 1 to 10.
10
What other services/products would you like us to offer?
Please share your ideas for additional offerings.
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