Maths SBA
Dear Student,
Please take a few minutes of your time to complete
the following questionnaire.
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1
What form are you in?
Select only one answer for each question. Answer to the best of your ability.
1
2
3
4-5
2
Have you ever purchased any food items from the school’s tuck shop?
Yes
No
3
How often do you purchase items from the school’s tuck shop per week?
0-1 days
2-3 days
3-4 days
4-5 days
4
Are students satisfied with the time period for break (15-20 minutes)?
Yes
No
5
If you circled "No" state why
6
How long does it take to be served at the tuck shop?
1-3 mins
4-6 mins
7-10 mins
11-15 mins
7
Are you satisfied with how you are being served at the tuck shop?
very satisfied
satisfied
minimally
not satisfied
8
As a Lower Form student, (Form 1-3) does it take a shorter time to be served compared to the higher form students (4-5)?
Yes
No
9
As an Upper Form student (4-5) does it take a shorter time to be served as opposed to the lower form students (1-3)?
Yes
No
10
What is your level of satisfaction with the customer service you have received at the school’s tuck shop?
not satisfied
partially satisfied
satisfied
very satisfied
11
If answered ‘A’ or ‘B’ in question 10, What particular areas of customer service do you believe require improvement? Please state below.
12
Even after the period for break is up, do the tuck-shop workers still serve you?
Yes
No
13
As a Lower Form student (1-3), are the food portions bigger or smaller compared to the Upper Form (4-5) students?
Yes
No
14
As an Upper Form student (4-5), are the food portions bigger or smaller compared to the Lower Form (1-3) students.
Yes
No
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