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Retail Loans at Union Bank of India Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

How likely are you to recommend Union Bank of India's retail loans to a friend or colleague?

Please rate on a scale of 1 to 10 (1 being least likely and 10 being most likely)
2

Which of the following types of retail loan did you apply for at Union Bank of India?

Select one option that best describes the retail loan type you applied for
3

How satisfied are you with the application process for retail loans at Union Bank of India?

Please rate your level of satisfaction on a scale of 1 to 5 (1 being very dissatisfied and 5 being very satisfied)
4

What influenced your decision to choose Union Bank of India for your retail loan needs?

Please provide your insights or reasons for choosing Union Bank of India
5

How would you rate the customer service experience related to retail loans at Union Bank of India?

Please rate your experience on a scale of 1 to 5 (1 being poor and 5 being excellent)
6

What improvements would you suggest to enhance the retail loan services at Union Bank of India?

Please provide your suggestions for improving the retail loan services
7

Do you find the interest rates offered by Union Bank of India on retail loans competitive?

Please select Yes or No based on your perception
8

Would you consider applying for future retail loans with Union Bank of India?

Please select Yes or No based on your likelihood
9

Are you aware of the different types of retail loan products offered by Union Bank of India?

Please select Yes or No based on your awareness
10

Overall, how would you rate your experience with retail loans at Union Bank of India?

Please rate your overall experience on a scale of 1 to 5 (1 being very poor and 5 being excellent)
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