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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select the option that best describes your appreciation.
2

How would you rate our service/product on a scale from 1 to 10?

Rate our service/product with 1 being the worst and 10 being the best.
3

What bothers you about our service/product?

Please provide details about what bothers you the most.
4

What improvements would you like to see in our service/product?

Share your suggestions for improvements.
5

How likely are you to recommend our service/product to others?

Select your likelihood of recommending us to others.
6

Are you satisfied with the response time of our customer service team?

Share your satisfaction level with the response time.
7

What is the main reason you chose our service/product?

Select the primary reason for choosing our service/product.
8

How often do you use our service/product?

Select the frequency of your usage.
9

Do you find our service/product easy to use?

Share your experience in using our service/product.
10

Overall, how satisfied are you with our service/product?

Rate your overall satisfaction with our service/product.