.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Select the option that best describes your appreciation.
Quality
Reliability
Customer Service
Innovation
Value for Money
2
How would you rate our service/product on a scale from 1 to 10?
Rate our service/product with 1 being the worst and 10 being the best.
3
What bothers you about our service/product?
Please provide details about what bothers you the most.
4
What improvements would you like to see in our service/product?
Share your suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Select your likelihood of recommending us to others.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
Are you satisfied with the response time of our customer service team?
Share your satisfaction level with the response time.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
7
What is the main reason you chose our service/product?
Select the primary reason for choosing our service/product.
Quality
Price
Recommendation
Features
Brand Reputation
8
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Rarely
9
Do you find our service/product easy to use?
Share your experience in using our service/product.
Very Easy
Easy
Neutral
Difficult
Very Difficult
10
Overall, how satisfied are you with our service/product?
Rate your overall satisfaction with our service/product.
Submit
Create a survey