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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate most about our service/product?
Choose the option that best describes what you appreciate.
Quality
Customer Service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Describe the issue that bothers you the most.
4
How likely are you to recommend our service/product to others?
Rate your likelihood to recommend on a scale of 1 to 5.
5
Which aspect of our service/product would you like to see improved the most?
Specify the area you would like to see improvement in.
6
Do you find our service/product user-friendly?
Choose 'Yes' if you find it user-friendly, and 'No' if you don't.
Yes
No
7
How often do you use our service/product?
Select the frequency of use that applies to you.
Daily
Weekly
Monthly
Occasionally
Never
8
What additional features would you like to see in our service/product?
List any additional features or improvements you would like.
9
How responsive is our customer service team?
Rate the responsiveness of our customer service team on a scale of 1 to 5.
10
Overall, how would you rate your experience with our service/product?
Provide an overall rating based on your experience.
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