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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate most about our service/product?

Choose the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Describe the issue that bothers you the most.
4

How likely are you to recommend our service/product to others?

Rate your likelihood to recommend on a scale of 1 to 5.
5

Which aspect of our service/product would you like to see improved the most?

Specify the area you would like to see improvement in.
6

Do you find our service/product user-friendly?

Choose 'Yes' if you find it user-friendly, and 'No' if you don't.
7

How often do you use our service/product?

Select the frequency of use that applies to you.
8

What additional features would you like to see in our service/product?

List any additional features or improvements you would like.
9

How responsive is our customer service team?

Rate the responsiveness of our customer service team on a scale of 1 to 5.
10

Overall, how would you rate your experience with our service/product?

Provide an overall rating based on your experience.