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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Stimate părinte/tutore, Vă rugăm să completați acest chestionar pentru a ne ajuta să îmbunătățim serviciile de catering oferite copiilor cu vârste cuprinse între 3 și 6 ani. Răspunsurile dumneavoastră sunt confidențiale.
1
What aspects of our service/product do you appreciate the most?
Please select the option that best describes what you appreciate about our service/product.
Quality
Customer service
Price
Innovativeness
Convenience
2
On a scale from 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction level on a scale from 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
3
What aspects of our service/product bother you the most?
Please briefly describe what bothers you the most about our service/product.
4
What improvements would you like to see in our service/product?
Please provide your suggestions on what improvements you would like to see in our service/product.
5
How likely are you to recommend our service/product to others?
Please select a rating on how likely you are to recommend our service/product to others.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Are there any specific features you would like us to add to our service/product?
Please mention any specific features that you would like us to add to our service/product.
7
How often do you use our service/product?
Please select the frequency at which you use our service/product.
Daily
Weekly
Monthly
Occasionally
Never
8
In your opinion, what sets our service/product apart from competitors?
Please share what you think sets our service/product apart from competitors.
9
Do you find our service/product user-friendly?
Please share your thoughts on the user-friendliness of our service/product.
Yes, very user-friendly
Yes, somewhat user-friendly
No, not very user-friendly
No, not at all user-friendly
10
Overall, how satisfied are you with our customer service?
Please provide an overall rating of your satisfaction with our customer service.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
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