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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Rate your satisfaction from 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
3

What bothers you the most about our service/product?

Please describe what bothers you.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvements.
5

How likely are you to recommend our service/product to a friend?

Rate your likelihood from 1 to 10, with 1 being very unlikely and 10 being very likely.
6

Which aspect of our service/product do you find most valuable?

Select the most valuable aspect in your opinion.
7

How often do you use our service/product?

Select the frequency of use that best applies to you.
8

What feature would you like to see added to our service/product?

Please provide your suggestions for new features.
9

Do you find our service/product easy to use?

Share your thoughts on the usability of our service/product.
10

Overall, how satisfied are you with our customer support?

Rate your satisfaction from 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.