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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
Convenience
2
How satisfied are you with our service/product?
Rate your satisfaction from 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
3
What bothers you the most about our service/product?
Please describe what bothers you.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
5
How likely are you to recommend our service/product to a friend?
Rate your likelihood from 1 to 10, with 1 being very unlikely and 10 being very likely.
6
Which aspect of our service/product do you find most valuable?
Select the most valuable aspect in your opinion.
Quality
Customer service
Price
Innovation
Convenience
7
How often do you use our service/product?
Select the frequency of use that best applies to you.
Daily
Weekly
Monthly
Occasionally
Rarely
8
What feature would you like to see added to our service/product?
Please provide your suggestions for new features.
9
Do you find our service/product easy to use?
Share your thoughts on the usability of our service/product.
Yes
No
Somewhat
10
Overall, how satisfied are you with our customer support?
Rate your satisfaction from 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
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