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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select what you like the most.
Quality
Customer service
Price
Convenience
2
Rate your overall satisfaction
Rate your satisfaction from 1 to 10.
3
What bothers you the most?
Describe what bothers you the most.
4
Which feature would you like to see improved?
Write which feature you would like to see improved.
5
How likely are you to recommend us to a friend or colleague?
Rate your likelihood from 1 to 10.
6
What additional services would you like to see offered?
Write what additional services you would like to see offered.
7
Which aspect of our service/product do you find most valuable?
Select the most valuable aspect.
Quality
Variety
Innovation
User-friendliness
8
How satisfied are you with our customer support?
Rate your satisfaction from 1 to 10.
9
What could we do to improve your experience?
Describe how we could improve your experience.
10
Are there any additional comments you would like to share?
Provide any additional comments or feedback.
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