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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select one option that best represents your thoughts.
2

What do you appreciate about our service/product?

Select one option that best represents your thoughts.
3

Rate your overall satisfaction

Rate your satisfaction on a scale from 1 to 10.
4

What bothers you about our service/product?

Please provide details.
5

Which area do you think needs improvement the most?

Select one option that you think needs improvement.
6

How likely are you to recommend us to a friend or colleague?

Rate your likelihood on a scale from 1 to 10.
7

What do you think sets us apart from our competitors?

Please provide details.
8

Which aspect of our service/product do you find most frustrating?

Select one option that frustrates you the most.
9

Rate the ease of use of our service/product

Rate the ease of use on a scale from 1 to 10.
10

What new feature would you like to see in our service/product?

Please provide details.
11

How often do you use our service/product?

Select the frequency of use.