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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate.
2

Rate our service/product out of 10

Please rate our service/product on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
3

What bothers you about our service/product?

Please provide details about what bothers you.
4

How likely are you to recommend our service/product to others?

Please select the option that best describes your likelihood to recommend.
5

What feature would you like to see improved the most?

Please specify the feature you would like to see improved.
6

On a scale of 1 to 5, how satisfied are you with our customer service?

Please rate our customer service on a scale of 1 to 5, where 1 is the lowest and 5 is the highest.
7

What could we do to enhance your experience with our service/product?

Please provide suggestions on how we can enhance your experience.
8

Which aspect of our service/product do you find most valuable?

Please select the aspect you find most valuable.
9

How often do you use our service/product?

Please select the frequency of your usage.
10

What is the main reason you chose our service/product?

Please specify the main reason for choosing our service/product.