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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Survio
1
What do you appreciate about our service/product?
Please select one option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate our service/product from 1 to 10, where 1 is very dissatisfied and 10 is extremely satisfied.
3
What bothers you about our service/product?
Please provide details on what bothers you the most.
4
How likely are you to recommend our service/product to others?
Please select one option that reflects your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What features would you like to see improved or added?
List any specific features or improvements you would like to see.
6
Are there any specific areas where you think our service/product excels?
Please provide details on areas where you think we excel.
7
How satisfied are you with the response time from our customer service team?
Please rate the response time of our customer service team.
8
Which aspect of our service/product do you find most valuable?
Select the aspect that you find most valuable.
Quality
Customer service
Price
Innovation
Convenience
9
How user-friendly do you find our service/product?
Rate the user-friendliness of our service/product.
10
Is there anything else you would like to share with us to improve your experience?
Feel free to provide any additional feedback or suggestions.
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