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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Select the option that best represents your appreciation.
Quality
Customer service
Price
Convenience
Innovation
2
How satisfied are you with our service/product?
Rate our service/product out of 10 stars.
3
What bothers you the most about our service/product?
Please describe what bothers you the most.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale of 1 to 10.
1
2
3
4
5
6
7
8
9
10
6
How often do you use our service/product?
Select the frequency of use.
Daily
Weekly
Monthly
Occasionally
Never
7
Are you aware of all the features our service/product offers?
Select the option that applies.
Yes
No
Not sure
8
Do you find our service/product user-friendly?
Select the option that best describes your experience.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
9
How likely are you to continue using our service/product in the future?
Rate your likelihood on a scale of 1 to 10.
1
2
3
4
5
6
7
8
9
10
10
Would you like to be contacted for further feedback?
Select the option that applies to you.
Yes
No
Submit