.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Choose one option that best describes what you appreciate.
2

Rate your overall satisfaction with our service/product

Rate our service/product from 1 to 10, with 10 being the highest satisfaction.
3

What bothers you the most about our service/product?

Describe in detail what bothers you the most.
4

What improvements would you like to see in our service/product?

Share your suggestions for improvements.
5

How likely are you to recommend our service/product to others?

Choose one option that best represents your likelihood to recommend.
6

Rate the ease of use of our service/product

Rate the ease of use from 1 to 10, with 10 being the easiest to use.
7

What features do you find most valuable in our service/product?

Select all features that you find valuable.
8

How satisfied are you with the customer service provided?

Rate your satisfaction with the customer service from 1 to 10, with 10 being the highest satisfaction.
9

What can we do to better meet your needs and expectations?

Provide your suggestions on how we can better meet your needs.
10

How often do you use our service/product?

Select one option that best represents your frequency of use.