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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Survio
1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate our service/product from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our service/product?

Please describe briefly what bothers you the most.
4

Which area would you like to see improvement in our service/product?

Please provide your suggestion for improvement.
5

How likely are you to recommend our service/product to others?

Please select one option that best represents your likelihood to recommend.
6

What features do you find most valuable in our service/product?

Please select all the features that you find valuable.
7

Are there any specific aspects of our service/product that you find confusing?

Please describe any aspects that you find confusing.
8

How often do you use our service/product?

Please select one option that best describes your usage frequency.
9

Do you find our service/product value for money?

Please select one option that best represents your opinion on value for money.
10

Is there any additional feedback you would like to share?

Please feel free to provide any additional feedback or suggestions.