.
INMED-Karczewscy POLAND – 2020/2021 Customer Satisfaction Survey
Thank you in advance for your time to fill in the questionnaire, INMED Board and team
Start Survey Now
Secured
Survio
Create a survey
1
The name of the company/ hospital/ other filling in the questionnaire.
2
Source of information about products, our company and services (you can select several options):
Internet - website
Internet - Facebook
Internet - LinkedIn
Internet - browser (Google etc.)
Internet - MedicalExpo
Another hospital / Another company
Friends
Advertising in the press
Phone/Fax
Suppliers
Medical exhibitions / conferences / trainings
Other – please specify:
3
How often do you visit our company website?
Never
Rarely
Occasionaly
Often
Always
4
How long have you been cooperating with INMED-Karczewscy:
Occasional cooperation
No longer than 1 year
From 1 to 3 years
From 3 to 5 years
Longer than 5 years
5
INMED lead times compared with the companies of a similar profile:
Definitely shorter
Shorter
Similar
Longer
Definitely longer
6
How do you rate our company in terms of professionalism:
Very professional
Professional
Not very professional
Not professional
7
Are our prices of products and services more affordable compared to our competitors:
Much more affordable
Slightly more affordable
Comparatively affordable
Slightly less affordable
Much less affordable
8
The functionality and quality of our products/services compared to competitors products:
Significantly higher
Higher
Similar
Lower
Significantly lower
9
Will you purchase our products again if you have a choice:
Definitely
Probably
Might or might not
Probably will not
Definitely, will not
Never
10
How satisfied are you with our team service:
Very satisfied
Satisfied
Neither satisfied nor unsatisfied
Unsatisfied
Very unsatisfied
11
Which factor was the most influencing on choosing our company as a supplier (you can select several options):
Wide range of products
Comprehensive services and experience
Customer service quality
Certificates
Price level of offered products
Lead time
Reacting to complaints
Recommendation by companies cooperating with INMED-Karczewscy
Other, what?
12
In the last 12 months did you ever address a complaint to INMED-Karczewscy or raise any objections to cooperation with INMED-Karczewscy?
No
Yes - how do you rate our service?
13
What changes would you expect from our company to better meet your expectations?
14
How would You assess cooperation with our company in comparision to last year?
Improved
No changes
Worsened
Definitely worsened
15
Based on your current experience what is a probability you would reccommend our company (at the scale 1-10?)
0
Definitely wouldn’t
Definitely would
Ok
Submit
It is easy to
create a survey
free ✓ Powered by
Survio