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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Select the option that best represents your opinion.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate our service/product on a scale of 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our service/product?

Please describe the aspect that bothers you the most.
4

How likely are you to recommend our service/product to others?

Select the option that best represents your likelihood to recommend.
5

What improvements would you like to see in our service/product?

Please provide your suggestions for improvement.
6

How often do you use our service/product?

Select the option that best represents your usage frequency.
7

Are there any features you would like us to add to our service/product?

Please list any specific features you would like to see added.
8

How do you usually contact our customer service?

Select the option that best describes your preferred method of contact.
9

How satisfied are you with the response time of our customer service?

Rate the response time of our customer service based on your experience.
10

Would you say our service/product has met your expectations?

Select the option that best reflects your satisfaction with meeting your expectations.