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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select one option that best represents your opinion.
2

Rate your overall satisfaction with our service/product

Please rate our service/product on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please provide a brief description of what bothers you.
4

How likely are you to recommend our service/product to others?

Please select one option that best represents your likelihood to recommend us.
5

Rate the customer service experience you had with us

Please rate the customer service experience on a scale of 1 to 10.
6

What improvements would you like to see in our service/product?

Please provide your suggestions for improvement.
7

Which aspect of our service/product do you find most valuable?

Please select the most valuable aspect to you.
8

Rate the quality of our product/service

Please rate the quality of product/service on a scale of 1 to 10.
9

Is there anything specific that exceeded your expectations?

Please share if there was anything that exceeded your expectations.
10

How often do you use our service/product?

Please select the frequency of your usage.