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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Please select one option that best represents your opinion.
Quality
Customer service
Price
Convenience
Innovation
2
Rate your overall satisfaction with our service/product
Please rate our service/product on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide a brief description of what bothers you.
4
How likely are you to recommend our service/product to others?
Please select one option that best represents your likelihood to recommend us.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
Rate the customer service experience you had with us
Please rate the customer service experience on a scale of 1 to 10.
6
What improvements would you like to see in our service/product?
Please provide your suggestions for improvement.
7
Which aspect of our service/product do you find most valuable?
Please select the most valuable aspect to you.
Reliability
Speed
Design
User-friendliness
Features
8
Rate the quality of our product/service
Please rate the quality of product/service on a scale of 1 to 10.
9
Is there anything specific that exceeded your expectations?
Please share if there was anything that exceeded your expectations.
10
How often do you use our service/product?
Please select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Rarely
Submit