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BANKING SCHEMES AND SERVICES AT HDFC BANK

Dear Sir or Madam, I am kunduru.Pallavi Persuing my Masters in Business Administration in Pragathi Maha Vidyalaya PG college Koti. I am collecting information through this questionnaire for my project ‘’A STUDY ON BANKING SCHMES AND SERVICES AT HDFC BANK. I request you to kindly participate and fill this questionnaire. I assure to keep the data collected confidencial and use it solely for research purpose.  

 

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A STUDY ON BANKING SCHEMES AND SERVICES AT HDFC BANK
1

How familiar are you with HDFC Bank’s services?

2

How long have you been associated with HDFC Bank as a Customer?

3

What is your primary purpose for using HDFC Bank?

4

How satisfied are you with savings account benefits?

5

How helpful are HDFC’s loan interest rates?

6

How satisfied are you with HDFC Bank’s customer service?

7

How easy is it to use digital banking services?

8

How would you rate the accessibility of HDFC Bank’s mobile app?

9

How do you feel about HDFC’s digital services compared to competitors?

10

How satisfied are you with HDFC Bank’s schemes overall?

11

How does HDFC compare to your previous bank experiences?

12

Which area should HDFC Bank improve?

13

What new service should HDFC Bank introduce?

Select one or more answers
14

How can HDFC Bank attract more customers?

15

How likely are you to recommend HDFC Bank?

A STUDY ON BANKING SCHEMES AND SERVICES AT HDFC BANK