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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

Name (Optional)

Select one option that best represents your opinion.
2

Rate your overall satisfaction with our service/product

Rate from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our service/product?

Please describe the main issue you face with our service/product.
4

How likely are you to recommend our service/product to others?

Rate from 1 to 10, where 1 is very unlikely and 10 is very likely.
5

Which aspect of our service/product needs the most improvement?

Select one option that needs the most attention for improvement.
6

How often do you use our service/product?

Select the frequency that best describes your use of our service/product.
7

Would you like to see new features added to our service/product?

Please share your thoughts on any additional features you would like to see.
8

How responsive do you find our customer service team?

Rate from 1 to 10, where 1 is very unresponsive and 10 is very responsive.
9

What is the primary reason you chose our service/product?

Select the main reason that influenced your decision to choose our service/product.
10

Any additional comments or suggestions for us?

Feel free to provide any extra feedback or suggestions you have in mind.