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Rating of Service Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How would you rate the service provided by the Sales Organisation?
Please select the option that best reflects your experience.
2
How would you rate the service provided by colleagues from other departments (supplychain, customer support etc.)?
Please rate their service on a scale of 0 to 10.
3
Which department do you interact with the most?
Choose the department you mostly communicate with.
Sales Organisation
Supply Chain
Customer Support
Others
4
Are you satisfied with the overall service provided by the Sales Organisation and colleagues from other departments?
Please share your feedback in the text box.
5
How likely are you to recommend the services of the Sales Organisation and colleagues to others?
Choose a rating that indicates your likelihood to recommend.
6
In which areas do you think the Sales Organisation can improve?
Please provide your suggestions for improvements.
7
Which department do you believe excels in customer service?
Select the department that you think provides the best customer service.
Sales Organisation
Supply Chain
Customer Support
Others
8
Do you feel valued as a customer by the Sales Organisation and colleagues from other departments?
Share your thoughts on how valued you feel as a customer.
9
How responsive are the Sales Organisation and colleagues from other departments to your queries?
Rate their responsiveness on a scale of 0 to 10.
10
Would you like to highlight any specific positive experiences with the Sales Organisation or colleagues from other departments?
Feel free to share any positive experiences or feedback.
Submit