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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select what you appreciate the most.
2

Please rate our service/product overall.

Please rate on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
3

What bothers you about our service/product?

Please describe the main issue that bothers you the most.
4

What would you like to improve in our service/product?

Please provide your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Please select your likelihood of recommending our service/product.
6

How responsive do you find our customer service?

Please rate on a scale of 1 to 5, where 1 is not responsive at all and 5 is very responsive.
7

In which aspect can we improve our customer service?

Please specify the aspect you think needs improvement in our customer service.
8

Do you find our pricing competitive compared to similar products/services?

Please provide your opinion on the competitiveness of our pricing.
9

Are there any specific features you would like to see added to our service/product?

Please specify any additional features you would like to see.
10

How satisfied are you with the delivery time of our product/service?

Please rate on a scale of 1 to 5, where 1 is very dissatisfied and 5 is very satisfied.