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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select what you like the most
2

Rate your overall satisfaction with our service/product

Rate from 1 to 10 (1 being the lowest and 10 being the highest)
3

What bothers you the most about our service/product?

Please describe what you find concerning
4

What aspects would you like to see improved?

Tell us what you think needs enhancement
5

How likely are you to recommend our service/product to others?

Select your likelihood to recommend
6

Rate the response time of our customer service

Rate from 1 to 10 (1 being the slowest and 10 being the fastest)
7

How often do you use our service/product?

Select frequency of usage
8

What is the main reason you chose our service/product?

Please share the primary reason for your selection
9

Rate the user-friendliness of our service/product

Rate from 1 to 10 (1 being the least user-friendly and 10 being the most user-friendly)
10

How likely are you to continue using our service/product in the future?

Select your likelihood to continue usage