.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Select what you like the most
Quality
Innovation
Customer Service
Price
Convenience
Other (please specify)
2
Rate your overall satisfaction with our service/product
Rate from 1 to 10 (1 being the lowest and 10 being the highest)
3
What bothers you the most about our service/product?
Please describe what you find concerning
4
What aspects would you like to see improved?
Tell us what you think needs enhancement
5
How likely are you to recommend our service/product to others?
Select your likelihood to recommend
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
Rate the response time of our customer service
Rate from 1 to 10 (1 being the slowest and 10 being the fastest)
7
How often do you use our service/product?
Select frequency of usage
Daily
Weekly
Monthly
Occasionally
Never
8
What is the main reason you chose our service/product?
Please share the primary reason for your selection
9
Rate the user-friendliness of our service/product
Rate from 1 to 10 (1 being the least user-friendly and 10 being the most user-friendly)
10
How likely are you to continue using our service/product in the future?
Select your likelihood to continue usage
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
Submit
Create a survey