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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Choose the option that best represents what you appreciate the most.
2

How would you rate our service/product overall?

Rate the overall service/product with a star rating from 1 to 10.
3

What bothers you the most about our service/product?

Please provide details about what bothers you the most about our service/product.
4

What feature would you like to see improved?

Please describe the feature you would like to see improved in our service/product.
5

How likely are you to recommend us to a friend or colleague?

Choose one option that best represents how likely you are to recommend us to others.
6

Rate the effectiveness of our customer support team.

Rate the effectiveness of our customer support team with a star rating from 1 to 10.
7

What additional services would you like to see offered?

Please specify any additional services you would like to see offered by us.
8

How satisfied are you with the delivery times?

Choose one option that best represents your satisfaction level with the delivery times.
9

Rate the usability of our website/mobile app.

Rate the usability of our website/mobile app with a star rating from 1 to 10.
10

What improvements would you suggest for our customer communication?

Please provide any suggestions you have for improving our customer communication.