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Customer Experience Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How would you rate the quality of our services?
Please select one option that best reflects your experience.
Excellent
Good
Average
Poor
2
How satisfied are you with the communication with our team?
Please provide a rating from 1 to 10 (1 being the lowest and 10 being the highest).
3
Did we address your issues in a timely manner?
Please provide a brief overview of how responsive we have been in handling your concerns.
4
How likely are you to recommend our services to others?
Please select one option that best reflects your likelihood to recommend us to others.
Very Likely
Likely
Neutral
Unlikely
5
Did our services meet your expectations?
Please select one option that best describes if our services met your expectations.
Exceeded Expectations
Met Expectations
Below Expectations
6
Please rate the professionalism of our team.
Please provide a rating from 1 to 10 (1 being the lowest and 10 being the highest).
7
How clear was the information provided to you about our services?
Please provide a brief overview of how well the information was presented to you.
8
How likely are you to use our services again in the future?
Please select one option that best reflects your likelihood to use our services again in the future.
Very Likely
Likely
Neutral
Unlikely
9
How would you rate the overall experience of working with us?
Please provide a rating from 1 to 10 (1 being the lowest and 10 being the highest).
10
Please share any additional comments or suggestions for improvement.
Feel free to provide any additional feedback or suggestions to help us enhance our services further.
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