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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
How would you rate our service/product overall?
Please rate our service/product on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide details on what bothers you about our service/product.
4
Which aspect would you like to improve the most?
Please select the aspect you would like us to focus on for improvement.
Product quality
Customer service
Price competitiveness
Delivery time
5
How likely are you to recommend our service/product to others?
Please rate your likelihood of recommending on a scale of 1 to 10.
6
What other products/services would you like to see from us in the future?
Please provide details on the products/services you would like us to offer in the future.
7
How satisfied are you with our customer support?
Please rate your satisfaction level on a scale of 1 to 10.
8
What improvements would you suggest for our website/mobile app?
Please provide details on the improvements you would like to see on our website/mobile app.
9
Which of our promotions/offers do you find most appealing?
Please select the promotion/offer that you find most appealing.
Discounts
BOGO deals
Free gifts
Cashback rewards
10
Do you have any additional comments or suggestions for us?
Please provide any additional comments or suggestions you may have for us.
Submit