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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate.
2

How would you rate our service/product overall?

Please rate our service/product on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details on what bothers you about our service/product.
4

Which aspect would you like to improve the most?

Please select the aspect you would like us to focus on for improvement.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood of recommending on a scale of 1 to 10.
6

What other products/services would you like to see from us in the future?

Please provide details on the products/services you would like us to offer in the future.
7

How satisfied are you with our customer support?

Please rate your satisfaction level on a scale of 1 to 10.
8

What improvements would you suggest for our website/mobile app?

Please provide details on the improvements you would like to see on our website/mobile app.
9

Which of our promotions/offers do you find most appealing?

Please select the promotion/offer that you find most appealing.
10

Do you have any additional comments or suggestions for us?

Please provide any additional comments or suggestions you may have for us.