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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select one option that best represents your opinion.
2

How do you rate our service/product overall?

Please rate from 1 to 10, where 1 is the lowest and 10 is the highest.
3

What bothers you about our service/product?

Please provide your feedback in the text box below.
4

Which aspect would you like to see improved the most?

Please provide your opinion in the text box below.
5

How likely are you to recommend our service/product to others?

Please select one option that best represents your likelihood.
6

What features do you think we should add to our service/product?

Please provide your suggestions in the text box below.
7

Are there any specific issues you have faced with our service/product recently?

Please explain in the text box below.
8

How satisfied are you with the response time of our customer service?

Please rate from 1 to 10, where 1 is the lowest and 10 is the highest.
9

Which of the following would make you more satisfied with our service/product?

Please select all that apply.
10

Do you have any other comments or suggestions for us?

Please share your thoughts in the text box below.