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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that best represents your opinion.
Quality
Customer service
Convenience
Price
Innovation
2
How would you rate our service/product on a scale of 1 to 10?
Rate our service/product from 1 to 10, where 1 is the lowest and 10 is the highest.
3
What bothers you about our service/product?
Please describe what bothers you about our service/product.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Select one option that best represents your likelihood of recommendation.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Which features of our service/product do you find most valuable?
Select all features that you find valuable.
Ease of use
Performance
Design
Reliability
Cost-effectiveness
7
How satisfied are you with the customer support provided?
Rate your satisfaction with customer support provided.
8
Would you like to see more variety in our product offerings?
Please indicate if you would like to see more variety in our product offerings.
Yes
No
Not sure
9
How often do you use our service/product?
Indicate the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Never
10
Overall, how satisfied are you with our service/product?
Provide an overall satisfaction rating.
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