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Lexus Carlsbad Standard Operating Procedures
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Lexus Carlsbad Standard Operating Procedures
1
What are the primary responsibilities of Valet Attendants?
Select one answer
Greeting and checking in customers
Parking and retrieving vehicles
Assisting Wash Attendants
All of the above
2
What should Valet Attendants do upon guest arrival?
Select one answer
Direct them to the parking area
Warmly greet them and check them in
Ignore them until a consultant is available
Wash the vehicle
3
Before parking a vehicle, what is essential for Valet Attendants to do?
Select one answer
Perform a damage inspection
Take the vehicle for a test drive
Wash the vehicle
All of the above
4
What should Valet Attendants do after delivering a customer's vehicle?
Select one answer
Immediately take a break
Fill out the delivery log at the cashier department
Leave the keys in the vehicle
Wait for the guest to leave
5
What is prohibited for Valet Attendants when locating vehicles in the parking lot?
Select one answer
Using the Alarm Button
Walking fast
Using a systematic search method
Consulting with other staff members
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