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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Describe briefly what bothers you the most.
4

What can we improve to better serve you?

Provide your suggestions for improvement.
5

How likely are you to recommend us to a friend or colleague?

Rate your likelihood on a scale of 1 to 10.
6

Which of the following features do you find most valuable?

Select all that apply.
7

How often do you use our service/product?

Select the option that best describes your usage frequency.
8

Have you encountered any issues with our service/product? If yes, please specify.

Provide details if applicable.
9

How responsive do you find our customer support team?

Rate the responsiveness on a scale of 1 to 10.
10

In your opinion, what sets us apart from our competitors?

Share your thoughts on our unique selling points.