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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
Convenience
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Describe briefly what bothers you the most.
4
What can we improve to better serve you?
Provide your suggestions for improvement.
5
How likely are you to recommend us to a friend or colleague?
Rate your likelihood on a scale of 1 to 10.
6
Which of the following features do you find most valuable?
Select all that apply.
User-friendly interface
Quick delivery
Variety of options
Customization features
Responsive customer support
7
How often do you use our service/product?
Select the option that best describes your usage frequency.
Daily
Weekly
Monthly
Occasionally
Rarely
8
Have you encountered any issues with our service/product? If yes, please specify.
Provide details if applicable.
9
How responsive do you find our customer support team?
Rate the responsiveness on a scale of 1 to 10.
10
In your opinion, what sets us apart from our competitors?
Share your thoughts on our unique selling points.
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