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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select one option that best reflects your opinion.
Quality
Customer service
Price
User experience
2
How would you rate our service/product on a scale of 1 to 10?
Rate our service/product with a number from 1 to 10, where 1 is the lowest and 10 is the highest.
3
What bothers you the most about our service/product?
Describe the aspect that bothers you the most.
4
What improvements would you like to see in our service/product?
Provide your suggestions for enhancements.
5
How likely are you to recommend our service/product to others?
Choose one option that best represents your likelihood of recommending.
Highly likely
Likely
Neutral
Unlikely
6
Are there any features you wish our service/product had but currently lacks?
Describe any specific features you wish our service/product had.
7
How often do you use our service/product?
Select the frequency that best represents your usage.
Daily
Weekly
Monthly
Rarely
8
What is your preferred method of contact for receiving updates about our service/product?
Select your preferred mode of communication.
Email
SMS
Phone call
Push notifications
9
Would you like to participate in future beta testing of new features?
Indicate your willingness to participate in beta testing.
Yes
No
10
Overall, how satisfied are you with our service/product?
Provide your overall satisfaction rating.
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