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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate
2

How would you rate our service/product overall?

Please rate on a scale of 1 to 10, with 1 being the lowest and 10 being the highest
3

What bothers you about our service/product?

Please provide your feedback or concerns
4

How likely are you to recommend our service/product to others?

Please select one option that best describes your likelihood to recommend
5

What features would you like to see improved or added to our service/product?

Please list any specific features or improvements you would like to suggest
6

How satisfied are you with the customer service provided?

Please rate on a scale of 1 to 10, with 1 being the lowest and 10 being the highest
7

What is the primary reason you chose our service/product?

Please select one option that best describes your primary reason for choosing us
8

In which areas do you think we can improve our service/product?

Please provide feedback on areas that you think need improvement
9

How often do you use our service/product?

Please select one option that best describes your frequency of use
10

Would you like to participate in future surveys to help improve our service/product?

Please select one option that best describes your willingness to participate in future surveys