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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select the option that best reflects your appreciation.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction level (1 being the lowest and 10 being the highest).
3

What bothers you about our service/product?

Please describe the issue that bothers you the most.
4

How likely are you to recommend our service/product to others?

Indicate your likelihood to recommend on a scale from 1 to 5.
5

What improvements would you like to see in our service/product?

Please provide your suggestions for improvement.
6

Which aspect of our service/product do you find most valuable?

Select the aspect that you find most valuable.
7

How often do you use our service/product?

Indicate the frequency of your usage.
8

Would you like to see more options in our product/service range?

Share your preference regarding product/service range.
9

What is the main reason you chose our service/product?

Briefly explain the primary reason for choosing our service/product.
10

How satisfied are you with the response time of our customer service?

Rate your satisfaction level with the response time.