.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Select the option that best fits your opinion.
Quality
Customer service
Price competitiveness
Innovation
Convenience
2
How satisfied are you with our service/product?
Rate your satisfaction from 1 to 10, where 1 is very dissatisfied and 10 is extremely satisfied.
3
What bothers you the most about our service/product?
Please provide details on what aspects bother you.
4
How likely are you to recommend our service/product to others?
Select the option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What improvements would you like to see in our service/product?
Please provide suggestions for improvements.
6
How often do you use our service/product?
Select the option that best describes your usage frequency.
Daily
Weekly
Monthly
Occasionally
Never
7
Are there any features you would like us to add to our service/product?
Please suggest any additional features you would like to see.
8
How responsive do you find our customer support?
Rate the responsiveness of our customer support on a scale from 1 to 5, where 1 is very unresponsive and 5 is highly responsive.
9
Do you find our service/product user-friendly?
Select the option that best represents your opinion on the user-friendliness.
Very user-friendly
User-friendly
Neutral
Not very user-friendly
Not user-friendly
10
Would you like to participate in future surveys to help us improve?
Please let us know if you are willing to participate in future surveys.
Yes
No
Submit
Create a survey