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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best fits your opinion.
2

How satisfied are you with our service/product?

Rate your satisfaction from 1 to 10, where 1 is very dissatisfied and 10 is extremely satisfied.
3

What bothers you the most about our service/product?

Please provide details on what aspects bother you.
4

How likely are you to recommend our service/product to others?

Select the option that best represents your likelihood to recommend.
5

What improvements would you like to see in our service/product?

Please provide suggestions for improvements.
6

How often do you use our service/product?

Select the option that best describes your usage frequency.
7

Are there any features you would like us to add to our service/product?

Please suggest any additional features you would like to see.
8

How responsive do you find our customer support?

Rate the responsiveness of our customer support on a scale from 1 to 5, where 1 is very unresponsive and 5 is highly responsive.
9

Do you find our service/product user-friendly?

Select the option that best represents your opinion on the user-friendliness.
10

Would you like to participate in future surveys to help us improve?

Please let us know if you are willing to participate in future surveys.