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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select one option that best represents your opinion.
Quality
Customer service
Price
Innovation
Convenience
2
On a scale from 1 to 10, how satisfied are you with our service/product?
Rate our service/product on a scale from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Describe the aspect that bothers you the most.
4
How likely are you to recommend our service/product to others?
Select one option that best represents your likelihood.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What feature would you like to see improved in our service/product?
Share the specific feature that you would like to see enhanced.
6
How often do you use our service/product?
Select one option that best describes your usage frequency.
Daily
Weekly
Monthly
Occasionally
Rarely
7
Are there any additional comments or suggestions you would like to share?
Please feel free to provide any extra feedback here.
8
How would you rate the overall value for money of our service/product?
Rate the value for money on a scale from 1 to 10.
9
Which aspect of our service/product do you find most beneficial?
Select the most beneficial aspect according to you.
Reliability
Functionality
Design
Efficiency
User-friendliness
10
Would you like to see more variety in our service/product offerings?
Choose whether you would prefer a wider range of options.
Yes
No
Not sure
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