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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Choose the option that best represents your opinion.
Quality
Customer service
Price
Convenience
2
How satisfied are you with our service/product?
Rate our service/product on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide details on what bothers you the most.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Rate your likelihood to recommend on a scale of 1 to 10.
6
Which feature of our service/product do you find most valuable?
Choose the option that best represents the valuable feature.
Ease of use
Performance
Design
Functionality
7
How often do you use our service/product?
Select the frequency of usage that applies to you.
Daily
Weekly
Monthly
Occasionally
8
What is your preferred method of contacting customer support?
Indicate your preferred contact method for reaching customer support.
Phone
Email
Live chat
Online form
9
Are there any specific areas where you feel we excel compared to our competitors?
Provide details on areas where you feel we outperform our competitors.
10
Would you like to see more product/service tutorials or guides?
Indicate your preference regarding additional tutorials or guides.
Yes, I would find them useful
No, not necessary
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