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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select one option that best describes what you appreciate the most.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Please describe briefly what bothers you the most.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Please select one option that best describes your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Would you be interested in participating in future surveys to help us improve?
Please select one option that best describes your interest in participating in future surveys.
Yes
No
7
How often do you use our service/product?
Please select one option that best describes how often you use our service/product.
Daily
Weekly
Monthly
Occasionally
Never
8
What feature do you find most valuable in our service/product?
Please select one option that best describes the feature you find most valuable.
Ease of use
Performance
Design
Functionality
9
In which area do you think we need to improve the most?
Please select one option that best describes the area where you think we need to improve the most.
Customer support
Product quality
Communication
Innovation
10
Would you like to share any additional comments or feedback?
Please feel free to share any additional comments or feedback you may have.
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