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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
Ratings for best app
Best
Money
Innovation
Answer
Office
Quality
Convenience
Money
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level on a scale of 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Describe the main issue that bothers you the most.
4
How likely are you to recommend our service/product to a friend or colleague?
Select the option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What features would you like to see improved in our service/product?
List the features that you think should be improved.
6
Which aspect of our service/product do you find the most valuable?
Select the aspect that you find most valuable.
Functionality
Design
Performance
Usability
Customer support
7
How often do you use our service/product?
Select the frequency of use that best describes your interaction with our service/product.
Daily
Weekly
Monthly
Occasionally
Never
8
What improvements would you like to see in our customer service?
Provide suggestions on how we can improve our customer service.
9
Overall, how satisfied are you with the value for money our service/product provides?
Rate your satisfaction level considering the value for money.
10
Any additional comments or feedback?
Share any other comments or feedback you have regarding our service/product.
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