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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction with our service/product on a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide details on what bothers you about our service/product.
4

What improvements would you like to see in our service/product?

Please share any specific improvements you would like to see in our service/product.
5

How likely are you to recommend our service/product to others?

Please select a rating based on how likely you are to recommend our service/product to others.
6

Which feature of our service/product do you find most useful?

Please select the feature that you find most useful in our service/product.
7

How often do you use our service/product?

Please select the frequency of your use of our service/product.
8

In which area do you think we can improve the most?

Please select the area where you think we can improve the most.
9

Do you find our service/product value for money?

Please select whether you find our service/product value for money.
10

Would you like to provide any additional comments or feedback?

Please use this space to provide any additional comments or feedback you have for us.