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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Choose the option that best reflects your opinion.
Quality
Price
Customer Service
Variety of Products
2
Rate your overall satisfaction with our service/product.
Please rate on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide a brief description.
4
Which aspect would you like us to improve?
Please provide your suggestion.
5
How likely are you to recommend our service/product to others?
Choose the option that best describes your likelihood.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
Have you encountered any issues with our service/product? If yes, please specify.
Provide details on any problems faced.
7
How often do you use our service/product?
Choose the frequency that applies to you.
Daily
Weekly
Monthly
Occasionally
Rarely
8
What additional features would you like to see in our service/product?
Please list any extra functionalities you desire.
9
Are there any specific areas where you think we excel compared to competitors?
Share any advantages you perceive we have.
10
What improvements have you noticed in our service/product over time?
Mention any positive changes you have observed.
Submit