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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Choose the option that best reflects your opinion.
2

Rate your overall satisfaction with our service/product.

Please rate on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please provide a brief description.
4

Which aspect would you like us to improve?

Please provide your suggestion.
5

How likely are you to recommend our service/product to others?

Choose the option that best describes your likelihood.
6

Have you encountered any issues with our service/product? If yes, please specify.

Provide details on any problems faced.
7

How often do you use our service/product?

Choose the frequency that applies to you.
8

What additional features would you like to see in our service/product?

Please list any extra functionalities you desire.
9

Are there any specific areas where you think we excel compared to competitors?

Share any advantages you perceive we have.
10

What improvements have you noticed in our service/product over time?

Mention any positive changes you have observed.