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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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BS Toys Customer Feedback Survey We care about your opinion... It takes only 5 minutes to fill out the survey. Thank you!
1

What do you appreciate the most about BS-Toys

Please select the option that best represents your opinion.
2

On a scale of 1 to 10, how satisfied are you with our products/service?

Please rate with 1 being the lowest and 10 being the highest.
3

What aspect of our company/service could be improved?

Please provide your feedback in the text box below.
4

How likely are you to recommend our products/services to others?

Please select the option that best fits your likelihood to recommend.
5

What feature of our products/services do you find most appealing?

Please select the option that resonates with you the most.
6

Do you have any suggestions for new products or services?

Please share your ideas in the text box below.
7

How often do you purchase from our company?

Please select the frequency that best represents your purchasing behavior.
8

Are our products competitively priced compared to similar brands?

Please select the option that aligns with your perception.
9

Would you like to see more variety in our product offerings?

Please let us know your preferences.
10

How did you first learn about our toy company?

Kindly indicate the source of your initial exposure to our brand.
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BS Toys Customer Feedback Survey We care about your opinion... It takes only 5 minutes to fill out the survey. Thank you!
11

On a scale of 1-100, how satisfied are you with the durability of our toys? How important is eco-friendliness when choosing toys?

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12

On a scale of 1-5, how satisfied are you with the packaging of our toys?

13

On a scale of 1-5, how satisfied are you with the educational value of our toys?

14

Have you experienced any issues with our toys? If yes, please describe.

15

Please rank the following factors in order of importance when purchasing toys from our company:

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16

How would you rate the ease of assembling or setting up our toys? (1-5)

17

How do you prefer to receive updates about our new products? (Email, social media, etc.)

18

How do you usually decide which toys to buy? (Reviews, recommendations, etc.)

19

What age groups do you think our toys are best suited for?

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20

Which features of our toys do you find most appealing?

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BS Toys Customer Feedback Survey We care about your opinion... It takes only 5 minutes to fill out the survey. Thank you!
21

What would make you more likely to shop with us in the future?

22

How likely are you to attend a toy-related event or workshop hosted by us? (1-5)

23

What do you consider to be our strongest competitive advantage?

24

On a scale of 1-5, how satisfied are you with the way we handle product recalls or safety issues?

25

How do you feel about the prices of our toys compared to their quality?

26

On a scale of 1-5, how satisfied are you with the communication about your order status?

27

How important is brand reputation when selecting toys? (1-5)

28

What is your preferred method of providing feedback to us?

29

How important are product reviews when making a purchase decision? (1-5)

30

How often do you encounter issues with our website or app?

Select one or more answers
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