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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best represents what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please describe what bothers you; this can help us improve.
4

What improvements would you like to see in our service/product?

Tell us what changes or additions you would like to see.
5

Which of the following factors influence your satisfaction the most?

Select the factor that has the most impact on your satisfaction.
6

How likely are you to recommend our service/product to others?

Choose a rating that reflects your likelihood to recommend.
7

What features do you find most valuable in our service/product?

Select the features that you find most valuable.
8

Would you like to see more options/varieties available?

Let us know if you wish for more options/varieties to be available.
9

How often do you use our service/product?

Indicate the frequency with which you use our service/product.
10

Overall, how satisfied are you with our customer support?

Rate your satisfaction with the assistance provided by our customer support.