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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Select the option that best represents what you appreciate.
Quality
Customer service
Price
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Please describe what bothers you; this can help us improve.
4
What improvements would you like to see in our service/product?
Tell us what changes or additions you would like to see.
5
Which of the following factors influence your satisfaction the most?
Select the factor that has the most impact on your satisfaction.
Quality
Customer service
Price
Innovation
6
How likely are you to recommend our service/product to others?
Choose a rating that reflects your likelihood to recommend.
7
What features do you find most valuable in our service/product?
Select the features that you find most valuable.
Ease of use
Functionality
Design
Customization
8
Would you like to see more options/varieties available?
Let us know if you wish for more options/varieties to be available.
9
How often do you use our service/product?
Indicate the frequency with which you use our service/product.
Daily
Weekly
Monthly
Occasionally
10
Overall, how satisfied are you with our customer support?
Rate your satisfaction with the assistance provided by our customer support.
Submit