Customer Satisfaction Survey

1 You receive products from which of our business units?

2 Are you satisfied with the appearance of our employees? Regarding: reachability, expertise, friendliness, responsiveness

3 How do you rate the frequency of contacts?

4 Are you satisfied with our products and services? Regarding: quality, availability, price/performance ratio

5 Are you satisfied with our delivery times?

6 Do you receive our parcels / shipments properly packed?

7 Are you satisfied with our logistics service providers (DPD, Dachser, etc.)?

8 How do you rate our flexibility regarding our proposed solutions?

9 Do you miss something with us? Then please tell us:

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10 Would you like to tell us anything else?

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11 May we briefly contact you personally for any questions? Then please give us your contact details:

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