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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Please select one option that best reflects your opinion.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please describe the issue that bothers you the most.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale from 1 to 10.
6

How do you usually contact our customer service?

Please select the most frequent method of contact.
7

Are you satisfied with the response time of our customer service?

Please select one option that best reflects your opinion.
8

Have you encountered any technical issues using our service/product?

Please describe any technical issues you have encountered.
9

How often do you purchase our products/services?

Please select the frequency of your purchases.
10

Overall, how satisfied are you with our service/product?

Rate your overall satisfaction on a scale from 1 to 10.