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Customer Satisfaction Survey on 5G Technology

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our 5G service/product?

Please select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our 5G service/product overall?

Please rate your overall satisfaction with our 5G service/product from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our 5G service/product?

Please describe what bothers you the most about our 5G service/product.
4

What aspect of our 5G service/product would you like to see improved?

Please provide feedback on what specific aspect of our 5G service/product you would like to see improved.
5

How likely are you to recommend our 5G service/product to others?

Please rate how likely you are to recommend our 5G service/product to others on a scale of 1 to 10, where 1 is very unlikely and 10 is very likely.
6

Which of the following features do you find most useful in our 5G service/product?

Please select the features that you find most useful.
7

How often do you experience network outages or disruptions with our 5G service?

Please select how often you experience network outages or disruptions.
8

What device do you primarily use our 5G service on?

Please specify the device you primarily use our 5G service on.
9

How satisfied are you with the customer service provided for our 5G service?

Please rate your satisfaction with the customer service provided for our 5G service from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
10

Would you like to see more informational content about our 5G service/product?

Please indicate if you would like to see more informational content about our 5G service/product.