.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select one option that best represents your appreciation.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details on what bothers you to help us improve.
4

What could we improve to better meet your needs?

Please provide suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood on a scale of 1 to 10.
6

Which feature do you find most valuable in our service/product?

Please select one option that you find most valuable.
7

How easy was it to use our service/product?

Please rate the ease of use on a scale of 1 to 10.
8

Would you like to see any new features added to our service/product?

Please provide details on any additional features you would like.
9

How responsive was our customer service team?

Please rate the responsiveness of our customer service on a scale of 1 to 10.
10

Overall, how satisfied are you with our service/product?

Please rate your overall satisfaction on a scale of 1 to 10.