.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide details on what bothers you the most.
4
What improvements would you like to see in our service/product?
Please describe the improvements you would like to see in our service/product.
5
How likely are you to recommend our service/product to others?
Please select one option that best describes your likelihood of recommendation.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Do you find our service/product user-friendly?
Please provide your feedback on the user-friendliness of our service/product.
7
How often do you use our service/product?
Please select the frequency of your usage.
Daily
Weekly
Monthly
Yearly
Rarely
8
Which feature of our service/product do you find most valuable?
Please select the feature that you find most valuable.
Ease of use
Performance
Design
Customization
Customer support
9
What is your preferred method of contacting customer support?
Please select your preferred method of contacting customer support.
Phone
Email
Live chat
Self-service portal
Social media
10
Would you like to participate in future product/service improvement surveys?
Please indicate your interest in participating in future surveys.
Yes
No
Submit