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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select what you appreciate the most
Quality
Customer service
Value for money
Innovation
Other
2
Rate our service/product overall
Rate our service/product from 1 to 10
3
What bothers you about our service/product?
Please describe what bothers you the most
4
What improvements would you like to see?
Please provide your suggestions for improvements
5
How likely are you to recommend us to a friend or colleague?
Select your likelihood to recommend us
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
How satisfied are you with the response time of our customer service?
Rate our response time from 1 to 10
7
How clear are our product descriptions to you?
Rate the clarity of our product descriptions from 1 to 10
8
Which of the following features do you use the most?
Select the feature you use the most
Feature 1
Feature 2
Feature 3
Feature 4
Other
9
Do you find our pricing competitive compared to similar products/services?
Provide your feedback on pricing competitiveness
10
How user-friendly do you find our platform?
Rate the user-friendliness of our platform from 1 to 10
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